Refund Policy – IPTV Media UK Subscription Terms

IPTV MEDIA UK Refund Policy

At IPTV Media UK, your satisfaction is our top priority. We are committed to delivering a high-quality IPTV experience that meets your expectations. However, we understand that sometimes things don’t work out. That’s why we offer a clear and fair refund policy designed to protect both our customers and the integrity of our service.

Customer Satisfaction Comes First

We strive to ensure every customer is 100% satisfied with their IPTV subscription. If you experience any technical difficulties or billing issues, we encourage you to first contact our 24/7 support team via Live Chat or email at help.iptvmediauk@gmail.com. Our team is available to assist you promptly with troubleshooting, account setup, and playback support.

Refund Eligibility

If you believe the IPTV service isn’t suitable for your needs and you’ve tried resolving the issue with our support team, you may request a partial refund within 3 days of your purchase.

To be eligible:

• You must have contacted support to resolve your issue before requesting a refund.

• The refund request must be submitted within the 3-day window.

• Refunds requested after 3 days will not be processed, but we will still offer full support to resolve any technical concerns.

Please note: Once a refund has been approved and processed, you will not be able to re-subscribe to IPTV Media UK in the future.

How to Request a Refund

To request a refund, follow these steps:

• Contact our team using the Live Chat or the Contact Form on our website.
• Provide the same email address used during your purchase and your username.
• Include your invoice number for verification.

Once we receive your request, our team will assess the case and respond within 24–48 hours.

Partial Refund Policy

Refunds issued are partial, not full. We deduct:

• A setup and activation fee

• £2 per day for each day the service was used before the refund request

This ensures we cover service delivery costs already incurred during that period. Refunds are processed to the original payment method used during the transaction.

Support Beyond the Refund Window

If more than 3 days have passed since your purchase, you are no longer eligible for a refund. However, that doesn’t mean we’ll leave you stranded. You can still contact us anytime through Live Chat or by emailing help.iptvmediauk@gmail.com, and we’ll do our best to resolve your issue.

Final Notes

We believe in transparency and honesty with our users. The IPTV Media UK Refund Policy helps maintain fairness for both our customers and our business. By subscribing to our services, you agree to the terms stated above. We appreciate your trust in IPTV Media UK and will always strive to improve your viewing experience.

At IPTV Media UK, accessible from https://iptvmediauk.com, your privacy is not only a priority but also a responsibility we take seriously. Therefore, this Privacy Policy outlines what information we collect, how we use it, and the exact steps we take to protect it. Moreover, by using our services, you acknowledge and consent to these practices.

🔍 Information We Collect

To improve your experience, we collect both personal and non-personal data. For instance, we may gather:

• IP addresses, browser types, and ISPs through server log files

• Device type and operating system to ensure compatibility

• User behavior across our website so we can optimize our services

• Email addresses, but only if you contact us or subscribe voluntarily

Additionally, none of this data is personally identifiable unless you choose to share it directly. Thus, you can browse with confidence knowing your privacy is respected.

🍪 Cookies and Tracking

Like most websites, we use cookies. These tools serve multiple purposes. For example, they:

• Maintain your login session

• Remember your language preferences

• Help us analyze and improve performance

However, you’re always in control. In fact, you can disable cookies in your browser settings at any time. Furthermore, if you’d like to learn more, visit What Are Cookies?.

📢 Third-Party Services

Occasionally, we partner with trusted third parties like Google Ads and analytics platforms. As a result, these providers may use tracking technologies such as cookies or pixels to offer you personalized content.

You can review their data practices here:
🔗 Google Ads Privacy & Terms

While we use these services to enhance functionality, we neither control nor access third-party cookies directly. Nevertheless, we recommend reviewing their policies to understand how your data is handled.

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